Day 87: Everything Except Hail
At an insurance office in Izhevsk, a man whose dacha roof was wrecked by hail comes to claim on a policy he was told covers everything.
How to study this lesson 3 steps
- Read the situation under the title.
- Read the dialogue and its translation. The audio for this lesson is coming soon.
- Spend at least 30 minutes listening to native Russian audio, for example from the Resources page. It doesn't matter if you don't understand it yet.
Dialogue
Audio for this lesson is coming soon. For now, read the dialogue and its translation.
Keys: E hide English · ← → previous / next day
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A
Здравствуйте. У меня на даче градом крышу разбило, а в полисе, как мне клятвенно обещали, всё включено.
Hello. Hail has smashed the roof at my dacha, and my policy, as I was solemnly promised, covers everything.
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B
Давайте посмотрим. Согласно пункту 4.7, ущерб от града и прочих стихийных явлений страховым случаем не является.
Let's have a look. According to clause 4.7, damage from hail and other natural phenomena is not an insured event.
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A
Как это не является? Мне при оформлении сказали, что полис покрывает всё, от пожара до метеорита.
What do you mean it isn't? When I took it out, they told me the policy covers everything, from fire to meteorites.
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B
Метеорит, кстати, входит. А вот град, ураган и наводнение перечислены в исключениях, вот, мелким шрифтом.
Meteorites are covered, as it happens. But hail, hurricanes and floods are listed in the exclusions, right here in the small print.
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A
Минутку. А правила, на которые вы ссылаетесь, в какой редакции и с какого числа?
Just a minute. The rules you're referring to: which version, and in force from what date?
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B
Редакция от первого марта, вот, внизу указано. А какое это имеет значение?
The version of the first of March, it says so at the bottom. What difference does that make?
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A
Самое прямое: полис я оформил в феврале, по старым правилам, а в них про град ни полслова.
All the difference: I took out the policy in February, under the old rules, and they don't say half a word about hail.
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B
Хм... Действительно, в прошлой редакции града среди исключений нет. Что ж, пишите заявление, отдел урегулирования убытков пришлёт оценщика.
Hmm... You're right, hail isn't among the exclusions in the previous version. Well then, write out a claim, and the claims department will send an assessor.
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A
Вот и договорились. А мелкий шрифт я теперь, пожалуй, буду штудировать до подписи, а не после града.
That's settled, then. From now on I think I'll study the small print before signing, not after the hail.
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